Office 365 environment (Exchange Online) consider as a “dynamic environment” in which the user mailbox could be “shipped” from one Exchange Online to other Exchange Online server. It’s important to emphasize that the option of Repair Outlook mail profile doesn’t recreate new OST file (cache file) but instead, just scan the current setting, access the Exchange server to check for new\updated settings and update\correct the existing Outlook mail profile respectively.Ī common scenario in which we will need to use the option of- “ Repair Outlook mail profile” relate to Outlook 2007 client that doesn’t include all of the required software updates. In this case, we can use a useful option that describes as: “ Repair Outlook mail profile”. In some scenarios, the Outlook mail profile contains corrupted information or doesn’t contain updated information about changes\updated that happened on the Exchange server side.
Additionally, the AutoDiscover service can be considered as an “active service”, that access the Exchange server from time to time to get information about changes, updated etc. The Outlook mail profile saves or keeps all of the user information that relate to a different type of mail services such as: “Internet mail services” (POP3\IMAP4 services) and Exchange service.įor example, an Outlook mail profile keeps information about the Exchange Online server name, the Outlook Anywhere settings, information about access to other recipient mailboxes etc.īy default, the Outlook mail profile is created by using the AutoDiscover service that is used for retrieving all of the required information from the Exchange Online server. Outlook mail profile serves as a “container” for different settings and configurations that relate to the user email accounts.
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